Privacy Policy

 

Last Updated: 11/23/2025

This Privacy Policy explains how we collect, use, protect, and handle your Personally Identifiable Information (“PII”) when you visit or interact with our website. PII, as defined under U.S. privacy law, refers to information that can be used on its own or with other data to identify, contact, or locate an individual.

Please review this policy to understand how we manage your information.

1. Information We Collect

1.1 Personal Information You Provide

When you register, place an order, subscribe to a newsletter, or fill out a form, you may be asked to provide information such as:

- Name

- Email address

- Any additional details needed to enhance your experience

1.2 When We Collect Information

We collect information when you:

- Subscribe to a newsletter

- Complete a form

- Register or place an order

- Enter information anywhere on our site

 

2. How We Use Your Information

We may use the information collected from you in the following ways:

- To improve our website based on user behavior and feedback

- To enhance customer service

- To send periodic emails about orders, products, or services

 

3. How We Protect Your Information

- We do not conduct PCI-standard vulnerability scanning and do not request credit card numbers.

- We use regular malware scanning.

- Personal information is stored behind secured networks and accessible only to authorized personnel.

- Sensitive data transmitted to us is encrypted using SSL technology.

- All transactions are processed through a secure gateway provider and never stored on our servers.

 

4. Use of Cookies

We use cookies to:

- Remember and process items in your shopping cart

- Understand your preferences

- Compile aggregate data about site traffic and interactions

 

You may disable cookies through your browser settings, though some features may not function properly.

 

5. Third-Party Disclosure

We do not sell or trade your PII. We may share information with trusted partners who assist in operating our website or servicing users, provided they maintain confidentiality.

 

6. Third-Party Links

We may include third-party products or services on our site. These sites have independent privacy policies, and we are not responsible for their content or activities.

 

7. Google Services

We use Google AdSense Advertising. Google uses cookies, including the DART cookie, to deliver ads based on past visits. Users may opt out via Google Ad Settings or the Network Advertising Initiative.

 

8. California Online Privacy Protection Act (CalOPPA)

We comply with CalOPPA requirements, including allowing anonymous site visits, clearly posting our privacy policy, and notifying users of changes.

We honor Do Not Track (DNT) signals and allow third-party behavioral tracking.

 

9. COPPA (Children’s Online Privacy Protection Act)

We do not knowingly market to or collect information from children under 13.

 

10. Fair Information Practices

In the event of a data breach, we will notify users within seven business days.

 

11. CAN-SPAM Act Compliance

We collect email addresses to:

- Respond to inquiries

- Send updates and marketing messages

 

We comply with all CAN-SPAM requirements, including honoring unsubscribe requests promptly.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

Website: www.kairoicounseling.com

Address: 350 El Molino Blvd, Las Cruces, NM 88005

Phone: 575-323-8900